Ecommerce Solutions For Online Businesses

Ecommerce solutions are designed to act as the interface between online businesses and the consumer. By providing a connection with the consumer, the ecommerce application within your website is a fundamental aspect of your online business, and it can really make or break your reputation. Finding the right ecommerce solution for your business is utterly essential, and it must be both easy to use and secure for customers to feel safe handing over their details. With identity theft and credit card fraud on the increase, it is crucial that your ecommerce solution is trustworthy and secure, which can make it quite difficult to find the right one that fits within your budget. Nevertheless, the emphasis should be placed more on the quality, usability and extent of features offered by any given package, and your decision should be based on finding the right application for your precise needs.

Ecommerce solutions are available in plentiful supply online, and it can often be a somewhat difficult task to figure which solution actually works best for you. In order to give yourself the best possible chance of selecting an appropriate application, it is important to weigh up and consider exactly what it is you require from your ecommerce application. If you are just starting out in business, or have very basic ecommerce needs, it might be a good idea to opt for an online payment processor. With these online programmes, you can implement code into your website and use free checkout services that could provide exactly what you’re looking for. On the downside, many of these services works as psuedo-banks and it can be quite difficult to resolve issues with them. Additionally, withdrawing money from your online merchant account can be both an expensive and lengthy process; hence the drawbacks of these free online programmes. If you require a basic solution, perhaps for accepting payments from one source for one type of product, one of these free-set up online solutions might be perfect for your needs. If, however, you’re requirements encompass an entire catalogue of products with variable shipping costs, and requiring a multitude of payment options, it is perhaps better to consider a more advanced solution for your website and your business.

Looking for an ecommerce solution for your business can be particularly difficult, given that most providers tend to offer subjective advice in favour of their own solutions. It is important to try to consider exactly what you require, and what you’re looking for, as well as to weigh up the options of each application you consider before committing yourself. Don’t let price guide you as to your selection, because in comparison to quality, price does not reflect what you get for your money. It is more important to find a solution that is fitted to your needs, regardless of price. So long as the ecommerce solution is within your price range, and provides the features that you require for your business, it is best to part with several hundred extra if it means finding the perfect solution for your business.

Source:- qifenglou.info/

Five Tips For Improving Ecommerce Website Usability

ECOMMERCE AND USABILITY: What did you spend in man (or woman) hours and advertising dollars last month to drive traffic to your ecommerce storefront? And what will you spend this upcoming holiday season? If you're like most Internet retailers, it might just seem like the total expenditure of a small nation. Is it more than you need? What are the other options to improve long-term customer value? Let's look at some practical tactics for improving the usability of your ecommerce site to increase long-term customer interaction with your products and your brand.

- Identify Users By Email Address; Not Username:-
It might seem like a good idea on the surface to enable people to customize their user experience with personalized usernames, but most consumers change their personal profiles frequently. How do you ensure your "forgot username" function doesn't get overloaded? Try using an e-mail address to identify users rather than a username. E-mail addresses (while changed frequently) are easier to remember, often require no special characters and are most always unique, so users avoid the problem of someone else already taking their preferred username.

- Shorten the (Perceived) Distance To Checkout Completion:-
Can't see the forest because of the trees? Probably so. Often times, ecommerce merchants think they "get" the optimal user checkout experience, but breaking the process up into shorter segments allows users to focus on one step at a time. There's less to think about at each step and less information to enter (or screw up). Consider splitting the ordering process into just five sections (supposing they are logged in); delivery address confirmation, delivery option selection, entering payment details, order review/submission and confirmation.

- Address (and Publicize) Common User Issues:-
All the time you've spent building out a comprehensive FAQ section should not go to waste. It's important that throughout the ordering process, common user questions and queries are addressed. Users might want to know how long delivery is expected to take, or if they have to enter extra information such as their date of birth, they might want to know why. Go through the ordering process and ask yourself at each stage: What queries might a user have? Answers to these queries should either be provided on-screen, or through a hyperlink. Take this a step further by cutting off issues at the pass. If you give your users a "dashboard" to see account activity, this is the perfect place to highlight these issues.

- Establish Trust With Users:-
Many consumers are still not 100% comfortable buying online - no surprise, right? They might be concerned about giving out their credit card number, or about not receiving the items they've paid for. It's therefore important that you acknowledge and allay these concerns to put users' minds at ease. Try and think about the concerns users might have at each step of the ordering process, and try to address them. For example, who is this person or company I am buying from? Including information on your company and the people behind the company is essential to your success. Links to this information should always be included in the navigational architecture of your users' experience, but consider calling out this information within a sidebar during the actual checkout process. If you're worried about abandonment or leakage in general - open up the link in a new browser window.

- Success From Confirmation Emails:-
Once a user has placed their order, a confirmation e-mail should be sent immediately - no waiting until you can process the order. Confirmation e-mails should be brief and tell users important information such as the order number or tracking code. Including contact information for a real customer service associate from the company might be a little too much for the business process of smaller enterprises, but if you can manage, there is no substitute for conveying yours is a quality product from a quality company.

source:- websitemagazine.com/

NetSuite - A Leading Silicon Valley ERP, CRM and Ecommerce Software Company

A leading vendor of on-demand, integrated business management software suites for mid-market enterprises and divisions of large companies, today announced the details of its expansion in the Denver, Colorado metro area, including the opening of a new sales and services facility in the city of Centennial. The announcement came at a NetSuite-sponsored event held at the Denver Ritz Carlton and hosted by NetSuite CEO Zach Nelson for NetSuite customers, prospects, local government officials and members of the media.

"Our Denver presence is a strategic investment that we believe will accelerate our growth," said Zach Nelson, CEO of NetSuite. "The information technology sector is growing rapidly in the Greater Denver and Centennial areas, due in no small part to the region's highly qualified and educated work force. We hope to leverage this expertise and regional location to service our growing customer base in the central region with world-class sales and professional services teams."

NetSuite's new office is located at 8000 S. Chester Street, Suite 100, in Centennial, Colorado. The office will augment NetSuite's sales and consulting teams located at its headquarters in San Mateo, California. Marc Huffman, formerly General Manager of Canadian operations for NetSuite, has been appointed General Manager for NetSuite's Denver office and will oversee all Denver area operations. NetSuite expects to have over 65 employees in the Denver office by year end, with continued expansion through 2009.

"I am so pleased to have NetSuite, a leading Silicon Valley software company, join our strong and dynamic business community in Centennial like other top employers such as Ceridian, Pitney-Bowes and TEKsystems," said Centennial Mayor Randy Pye. "Centennial and the metro Denver area are known for their highly-qualified, educated work forces and are recognized centers for expertise and growth in the information technology sector. We expect that NetSuite will be extremely successful by taking advantage of our attractive business environment."

NetSuite has a growing list of customers in Colorado from a wide range of industries, including online retail, distribution, professional services and non-profits. At NetSuite's Denver launch event today, three Denver-area based companies described how they benefit from using NetSuite to run their businesses. These customers include:

-- Imagine! -- a non-profit business with approximately 650 employees serving and supporting individuals with developmental disabilities and their families throughout the greater Denver area. Imagine! uses NetSuite to manage its business -- from tracking and supporting the over 2,000 consumers of its services to coordinating the 250 providers that are part of its network to

giving families self-service capabilities for managing key insurance information and service authorizations.

-- RLE Technologies -- a manufacturer and distributor of monitoring systems for data centers has been in business for over 23 years in the Denver area. RLE Technologies uses NetSuite for tracking its work orders through the sales process with its ever growing network of distributors, to integration with its Materials Resource Planning system, to managing its billing and financials.

-- Accuvant -- offers Internet security products such as anti-virus and managed solutions to its customers, in addition to maintaining a healthy security services consulting business. Headquartered in Denver, Accuvant has over 150 employees in offices throughout the West and Central regions and uses NetSuite to manage sales, marketing and finance operations. Particularly, consulting personnel enter time and expenses that are billed to clients and the sales teams track orders for both product and services. Accuvant finds the ability to have visibility into its commissions as soon as an order is submitted particularly helpful.

Source:- foxbusiness.com/

Ecommerce solutions advice

Online retailers have been offered advice for ecommerce solutions in a new report.

The study by Retail Systems Research found that innovations in web design, like featuring comprehensive reviews and video, should be embraced.

"Ecommerce winners will be the ones to invent something new, not track what customers tell them they want," the report says.

As more and more shoppers are going online, retailers can not afford to be lazy.

"Today, retailers can no longer assume that their sites are able to easily handle increased holiday volume or that customers will stick around to wait for a web page to load," the report adds.

"Delivering quality web experiences while using advanced web technologies is now a competitive necessity."

The report clearly thinks that innovation - and proper testing of that innovation - is the way forward in ecommerce solutions.

But isn't it better to have a simple website that lets users easily interact with a company, or will such a site look amateurish and affect sales?

Business Feet deliver targeted results through internet marketing and SEO web design

Source:- businessfeet.com/