JoomlaCRM Offers Best New Low Cost High Performance CRM 2.0 Solution

Small to mid-size business can easily migrate to CNP's "cradle to grave" application that supports all facets of their online presence and operations. JoomlaCRM handles online business actions from marketing to customer support on the public side, to sales cycle tracking and data mining on the internal side. CNP's application also serves as one of the first hybrid solutions to successfully integrate client needs for social networking and information portals with today's requirements for customer relationship and ecommerce management. Joomla CRM delivers an outstanding feature set complete with mobile accessibility.

The price vs power equation in the online business management arena has been seriously influenced this year by a small web business integrations firm in Boston. CNP Integrations is well known for its talent in Joomla Web Portal development and has been building interactive internet infrastructure for many high profile firms. The company became one of the first US distributors of the popular Info@Hand CRM system in '07 and has led the industry in deployment and customized support of this renowned solution. For '08, the firm has leveraged its own integrations talent by extending the Info@Hand product with Joomla web portal functionality to provide customers a seamless web-to-back-office experience at an incomparable price point.

CNP branding has deferred to the wildly popular open source Joomla community by branding it's solution "Joomla CRM." The moniker speaks to the firm's commitment to the largest and fastest growing segment of the Web 2.0 movement; and an opportunity to serve the customers that need proven, reliable, easy to use business integration. The company has essentially married the two most powerful software solutions of the day into one ready to roll, easy use, quick to deploy package. Small to mid-size business can easily migrate to CNP's "cradle to grave" application that supports all facets of their online presence and operations. JoomlaCRM handles online business actions from marketing to customer support on the public side, to sales cycle tracking and data mining on the internal side. CNP's application also serves as one of the first hybrid solutions to successfully integrate client needs for social networking and information portals with today's requirements for customer relationship and ecommerce management. Joomla CRM delivers an outstanding feature set complete with mobile accessibility. According to CNP's founder, Chris Nielsen, "JoomlaCRM is designed to be, or grow into, everything you need on-line for your small business to grow and compete in a global economy. This platform can be adapted to just about any industry or scale of small to mid-size business. We've been delivering these solutions separately for a long time, but customizing an integrated solution allowed us to harness the real power of these applications, and make it easier for us to support our customers with faster roll outs and greater return on investment." The package provides businesses in all sectors with extended business management capabilities for order, project and resource tracking, Customer Service, Human Resources, learning and event management and much more, with all the power of today's social networking and information portals. JoomlaCRM differs from conventional CRM products in that it offers key features that enable small and medium businesses to capitalize on their ability to be nimble -- and out-maneuver larger companies.

"We (CNP) heard the market's frustration with the long project lifecyles and ease of integration omost CRM solutions. As the demand for social community marketing and service grows, we see the common feature sets that everyone requires. We knew we could make that process easier and less expensive. Our solution offers a more stable, well tested environment, simple programatic expansion, and refined our ability to train customers so they get the most from their technology investment. Essentially, Joomla CRM lets us deliver our customers more power, more quickly, and save them money."

CNP Integrations is a unique business consulting firm determined to empower your small to mid-sized business in areas of current and future Social Networking CRM (Customer Relationship Management) and CRBM (Customer Relationship and Business Management) practices. CNP provides software solutions that integrate online business information for both internal and external stakeholders, improving the client's overall customer experience, brand image and project management efficiencies. CNP Integrations is a division of Creative Networks Protocol Inc. and is a global partnership with US corporate offices in Massachusetts, and worldwide online.


source:- news.yahoo.com/

Open Source Joomla Emerges as a Top CMS Tool

The Joomla website proclaims that, "Joomla is one of the most powerful open source content management systems on the planet." Sure, they're biased about their collaborative open source creation. But there's no arguing that Joomla is quickly becoming one of the top content management system (CMS) platforms on the Internet. Late last year Joomla won the best PHP Open Source Web CMS award.

Since its first release in fall 2005, Joomla has become one of the most downloaded content management systems on the web and recently released a retooled version 1.5 in January.

How does it stack up for use within an intranet? Let's take a look at its capabilities and technologies.

Features

Out of the (virtual) box, Joomla provides all the basic features needed to create a website that can be managed day to day by non-technical content contributors. It helps remove the webmaster bottleneck by providing an easy-to-use, browser-based way to add and edit content and pages using a word processor style interface. Users can control elements such as navigation menus and page layout and have the ability to add unlimited sections to the website.

Basic content management features are included in the core such as:

Categorizing content

Archiving content

"Most read" and "latest" content

Search

Sections (ability to limit access to content based on user permissions)

Publish content to an RSS feed

Built-in templates provide a starting place from which to build your look and feel. You can customize as little or as much as you like to ensure company branding is prevalent throughout your site.

The core features are powerful enough to create an intranet portal. As with many open source applications the real power lies in the insane amount of additional functionality offered by extensions. There are currently several extensions available for Intranet and Groupware type applications: capabilities such as contacts, LDAP integration, CRM, and project/task management. Of course if the extensions available through Joomla don't meet your needs, your in-house developers can use the Joomla API to build your own.

Joomla supports multiple languages so this is helpful to companies with the need for multilingual support.

Technology

With the release of version 1.5 Joomla adopts an MVC model as the basis of its three-tiered system which follows an object-oriented pattern-based methodology and design pattern. The distinct framework, application, and extension tiers enable rapid prototyping and great extensibility.

Joomla is a cross-platform application and is written in PHP (version 4 and 5 support) and uses a mySQL backend.

Getting Started

As with most open source applications it pays to jump right in. A vast array of wiki style documentation is available at http://docs.joomla.org/ and addresses concerns from the beginner to expert.

Joomla Tutorials also offers a variety of animated and visual tutorials to help you determine if it is right for you and to get started.

As with any CMS initiative it depends on your company's size, budget, and resources to determine which solution is right for you. For Intranets and Extranets that need a lot of functionality without a great deal of complexity or cost, Joomla can be a very satisfying solution.

For more information and a wealth of everything for developers and users alike, visit Joomla's website.

Source: intranetjournal.com