SugarCRM Named Best Open Source Technology by CRM Magazine

SugarCRM Recognized for Providing a Sophisticated Alternative to Proprietary Software

SugarCRM, the world's leading provider of commercial open source customer relationship management (CRM) software, announced today that the company was named the winner of CRM magazine's 2008 Market Awards in the open source category. SugarCRM was also named a "leader" in the small business suite category. Heralded for its flexibility and multiple deployment options, these awards highlight the innovative features of SugarCRM's technology and its ability to service organizations of all sizes.

SugarCRM offers a robust, Web-based human interaction management platform, well suited for companies of all sizes in any industry. SugarCRM's suite consists of: Sugar Community Edition, Sugar Professional and Sugar Enterprise. Sugar Community Edition is available under the GPL v3 at SugarForge www.sugarforge.org, SugarCRM's community development Web site. Both Sugar Professional and Sugar Enterprise can be deployed on-site, or delivered over the Web via the Software-as-a-Service (SaaS) model. SugarCRM also allows businesses to design and build custom applications in support of business processes outside the realm of CRM, such as HR and PR functions.

"SugarCRM outpaced all other contenders in every criterion to win this award," said Joshua Weinberger, managing editor for CRM magazine. "The company's ongoing success was a major factor in our decision to introduce this category this year, and while others have followed in its footsteps, SugarCRM is likely to lead the way as open source CRM continues its explosive growth."

"Our goal at SugarCRM is to provide a higher quality alternative to the predatory lock-in of proprietary CRM vendors," said John Roberts, CEO of SugarCRM. "SugarCRM is proud to be named CRM magazine's open source leader and will continue to deliver customizable, scalable CRM solutions for organizations of all sizes."

The 2008 Market Awards are included in the September issue of CRM magazine and available at http://www.nxtbook.com/nxtbooks/crmmedia/crm0908/index.php#/0.

About SugarCRM

SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. SugarCRM easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers' security, integration and configuration needs.

For more information, call (408) 454-6900 or 1 877 SUGARCRM tollfree in the US, email contact@sugarcrm.com, or visit http://www.sugarcrm.com.

About CRM Magazine

CRM magazine is the publication of record covering the field of customer relationship management. It offers executives a unique blend of strategic business information, case studies, and in-depth analysis. It is written, edited, and produced by our award winning staff of journalists and designers. Our editorial and circulation strategy targets three main categories of readers: Executive management; sales, marketing, and customer service management; and, IT management -- all important at different stages of a CRM program's life cycle.


Source:- marketwatch.com/